Customer FAQ
China POS machine industry leader
Q:Are you a manufacturer?
A:Yes, we are a professional manufacturer of POS systems.We have been in this industry for sixteen years and have our own factory, specializing in the production of POS machines, touch monitors, monitor and POS machine bases, etc., with advantages in quality, price, and service.
Q:How long is the warranty time for your products?
A:We provide a three-year warranty for the entire machine. And if you have any technical questions, you can consult us for free.
Q:Can you provide OEMservice?
A:Yes, we can do OEM/ODM.We support customization, you can tell us your detailed needs
Q:What payment methods your company accept?
A:We mainly accept trade guarantees,T/T,Western Union remittance,and Paypal.
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Online customer service
The customer service team is always here for any problem related to products’ quality, shipping, return & refund and warranty. Please feel free to contact us. We will reply within 24 hours on business days. We appreciate your kind patience and understanding.