During peak dining hours, does your restaurant always encounter these situations: customers complaining about dishes not being served for a long time? After customers place orders, the back kitchen does not synchronize the shortage of ingredients in the front hall? The waiters are busy, but still miss or make wrong orders? As a boss, you always “pay” for customers’ dissatisfaction, either apologizing or giving away orders, but you still don’t know where the problem lies.
The catering KDS system can open up real-time information transmission between the front hall and the back kitchen, improve meal delivery efficiency, and reduce the error rate. The lane mode identifies different types of orders and transmits them to the corresponding back kitchen staff to establish standardized collaboration capabilities. In addition, the data capabilities of the kitchen display system help stores to review data, store managers can understand the real back kitchen production efficiency, and help managers make decision analysis.
The kitchen display system can achieve real-time synchronization between the front hall and the back kitchen. In the traditional mode, chefs in the kitchen cannot understand the ordering dynamics of the front hall in real time. After applying KDS, when the front hall completes the order, the production screen will receive the dish production information in real time, displaying the status of dish packaging, timeout, urging, and return, so that the chef can adjust the production order in time. The chef can also synchronize the consumption of kitchen dish ingredients to the front hall ordering system in real time. After applying KDS, according to the lane mode in the system, the large screen of dishes in the back kitchen is divided into many columns of dishes, each column represents a different category, and each category corresponds to a different chef. After placing an order from the front hall, the lane mode will automatically complete the classification and sorting of dishes. It can also be classified according to the dining form, such as dine-in, take-out, and packaged. Different meal delivery processes will make a distinction, reducing the problem of easy confusion between different types of dishes, and can also improve the meal delivery rate.
The KDS back kitchen system transmits order information to the back kitchen in real time, replacing paper tickets, reducing the time for finding and queuing tickets, and improving the efficiency of order processing. In data analysis, order data can be recorded and analyzed, including the number of orders, production processing time, and the time to complete the delivery of dishes. Through the back kitchen operation report analysis, restaurant managers can understand the real back kitchen production efficiency. Our OEM/ODM services let you collaborate with us to create a custom
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